Refund and Returns Policy

Refund and Returns Policy

Effective Date: March 30, 2025

At EventGram.in, we are dedicated to providing exceptional subscription services for ad placements across various categories. To ensure clarity and mutual understanding, we have outlined our Refund and Returns Policy below:

1. Subscription Services

• 1.1. EventGram.in offers subscription-based services that enable users to place advertisements in various categories on our platform.
• 1.2. Subscriptions are billed on a recurring basis, with options for monthly or annual payments, depending on the plan selected by the user.

2. Non-Refundable Policy

• 2.1. All subscription fees are non-refundable. Once a payment is processed, refunds will not be issued for any reason, including but not limited to:
  • 2.1.1. Unused subscription periods.
  • 2.1.2. User dissatisfaction.
  • 2.1.3. Account cancellation initiated by the user.
• 2.2. We encourage users to thoroughly evaluate our services and choose the subscription plan that best fits their needs before making a payment.

3. Cancellation of Subscription

• 3.1. Users have the option to cancel their subscription at any time through their account settings on EventGram.in.
• 3.2. Upon cancellation:
  • 3.2.1. Access to the subscribed services will continue until the end of the current billing cycle.
  • 3.2.2. No refunds, partial or full, will be provided for the remaining period of the subscription.

4. Modifications to Subscription Plans

• 4.1. EventGram.in reserves the right to modify, suspend, or discontinue subscription plans, or any part of the subscription services, at our sole discretion and without prior notice.
• 4.2. In the event of such changes, users will not be eligible for refunds or compensation. We will, however, make reasonable efforts to inform users of significant modifications through our website or direct communication.

5. Billing Disputes

• 5.1. If you believe there has been an error in billing, please contact us promptly at support@eventgram.in within 30 days of the transaction date.
• 5.2. Our team will investigate the issue, and if an error is found, we will take appropriate corrective action, which may include issuing a credit or refund at our discretion.

6. Contact Information

For any questions, concerns, or further clarification regarding this Refund and Returns Policy, please reach out to us at:

• Email: support@eventgram.in
• Website: www.eventgram.in

7. Policy Updates

EventGram.in reserves the right to update or modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically to stay informed about our practices.

By subscribing to our services, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. Your satisfaction is important to us, and we are committed to providing a transparent and fair subscription experience.